Grievance Redressal

Draft policy prepared for Sunehri — to be reviewed and approved before launch.

Customer care

For any order issue, call or WhatsApp +91 87968 80610 (10 am – 10 pm, all days) or email info@sunehriventures.com.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020:

Name: [to be added]
Designation: [to be added]
Phone: [to be added]
Email: [to be added]
Address: Shop No. C-3549, Greenfield Colony, Sector 43, Faridabad, Haryana 121003

Timelines

We acknowledge every grievance within 48 hours and aim to resolve it within one month of receipt.

Last updated: [date]